October 17, 2016
We are delighted to announce that following a review in June, EYH has been awarded 4 Gold Anchors under the TYHA scheme for marina certification. This builds on our success in obtaining 3 Gold Anchors when we joined the scheme in 2013.
The assessor was impressed with the improvements that had been made to the marina in the three years since our last assessment, particularly the upgrading of the pontoons and the addition of the car park. Part of the assessment includes a berthholder questionnaire and a “mystery shopper” call and on both of these we scored very highly. Thank you to all those berthholders who took the time to give their views. The review includes a comprehensive look at our facilities, environmental compliance and administration and provides welcome feedback and a chance to learn about best practice elsewhere.
There remains room for improvement so we will not be complacent! Onward and upwards…