EYH Suspension of Yard Services & Office Closure

March 25, 2020


Following the government announcement on Monday,  we have made the decision to close the marina office and suspend the yard programme, so there will be no boat movements for the foreseeable future. We have emailed affected customers directly with the implications for them.

The following is the current position:

The marina office is closed but office administration will be carried out from home and we will be contactable by phone and by email. Please use email in the first instance if you can. Customers can access our online portals to make payments and we can also accept payments over the phone. 

Yard services are suspended and will be rescheduled once the restrictions are lifted.

The site will still be open for you to access your boats but please use your own judgement as to whether this is appropriate and observe the social distancing requirements.

Our cleaner Kelly will also be continuing to clean both sets of facilities, please respect her personal space (and her signs) so that she can do this.

Tenant businesses may or may not be operating as this is down to their individual decisions.

James and Ian will be around the site, keeping an eye on your boats and our other on site security measures will still be in force. 

Boats that are unable to leave at the end of March, or at the end of their contracted period, will not be charged for storage or berthing for April. We will review this decision at the end of April when we know how the situation is developing.

We do apologise for the disruption caused to your plans, particularly where we have not been able to launch your boat. Our priority is keeping our staff and our wider community safe and we ask for your understanding at this difficult time.

Any specific concerns or queries please do get in touch. We wish you all the best for the coming weeks.

Emsworth
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